退、換貨說明

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Return Policy

Return and Exchange Policy

1. Upon receiving the goods, please carefully inspect them. If the products have defects, please return the complete and intact items along with the invoice within seven days after delivery. Unsealed tea and food items, as well as products affected by human factors or personal preferences, are not eligible for return or exchange.

2. For returns or exchanges, please contact smith&hsu customer service at +8862-24576842 (Monday to Friday, 09:00-17:00) or email atyourservice@smithandhsu.com for further assistance

3. We only exchange and replace for damaged or unsatisfied products, we do not refund in any circumstances.